Frequently Asked Questions (FAQ)
We understand you might have questions about our garden homes and services. Below are some of the most common queries we receive.
Planning Your Garden Building
What should I consider when planning my garden home?
Think about the size, location, intended use (office, gym, etc.), style, and budget. Consider access to your garden, ground conditions, and proximity to boundaries. Also, factor in lighting, heating, and insulation needs.
Do you offer site surveys?
Yes, we offer site surveys to assess your garden and discuss your requirements in detail. Contact us to schedule a convenient time.
Can you help with the design of my garden home?
Absolutely! Our team can guide you through the design process, offering suggestions and helping you create a bespoke garden home that perfectly suits your needs and style.
Building Regulations & Planning Permission
Do I need planning permission for my garden home?
Planning permission requirements vary depending on the size, location, and intended use of your garden home. Generally, smaller garden homes fall under permitted development rights, but it's always best to check with your local planning authority to be certain. We can provide guidance, but ultimately, it's your responsibility to ensure compliance.
Do I need to comply with Building Regulations?
Building regulations are separate from planning permission. They relate to the structural safety and energy efficiency of a building. Smaller garden homes often don't require building regulations approval, but again, it's essential to check with your local Building Control office. Our products are not intended for use where building regulations are required.
Product Information & Care
What is Pressure Treated Wood?
Pressure-treated wood has been impregnated with preservatives to protect it from rot, decay, and insect infestation. This treatment significantly extends the lifespan of the wood.
How do I look after my garden home?
Regular maintenance is key. For pressure-treated wood, annual inspections and occasional re-application of a suitable wood preservative or sealer are recommended. Keep the area around the building clear of debris and ensure proper ventilation. For other materials, please refer to the specific manufacturer's guidelines.
What kind of base do I need for my garden home?
A solid, level base is crucial. This could be a concrete slab, paving slabs on a level base, or a timber base constructed specifically for the garden room. The type of base will depend on the size and weight of your chosen building. We can advise you on the most suitable option.
Finance & Ordering
Do you offer finance?
Please contact us directly to discuss current financing options that may be available.
How do I place an order?
You can place an order through our website, by phone, or by visiting one of our showrooms. Our team will be happy to assist you with the process.
What is your delivery process?
We will contact you to arrange a convenient delivery date. Our delivery team will deliver the building to your property, usually to the kerbside or a designated area accessible by our delivery vehicle. Please ensure there is adequate access for a large delivery truck. See our Delivery Terms and Conditions for full details.
Other Questions
What is included in the price of my garden home?
The price typically includes the cost of the materials, delivery (within a specified area), and VAT. Installation and base preparation are usually separate costs, unless otherwise stated.
What is your warranty/guarantee?
We offer guarantees on various components of our garden rooms, including pressure-treated timber and sealed units. Please refer to our Guarantees section for specific details.
If you have any other questions, please don't hesitate to contact us.
We're here to help!
Get Your Free, No-Obligation Quote!
Tell us about your project! Complete the form below, and we'll contact you to discuss your requirements and provide a free, personalised quote.
10 year guarantee on pressure treated timbers
Responsibly sourced timber
Quality and quick installation
I agree to the privacy policy and consent to Garden Homes Direct contacting me regarding my enquiry.
Get Your Free, No-Obligation Quote!
Tell us about your project! Complete the form below, and we'll contact you to discuss your requirements and provide a free, personalised quote.
10 year guarantee on pressure treated timbers
Responsibly sourced timber
Quality and quick installation
I agree to the privacy policy and consent to Garden Homes Direct contacting me regarding my enquiry.
© Copyright 2025. GARDEN HOMES DIRECT.
All Rights Reserved.
Newsletter
Subscribe to GARDEN HOMES DIRECT’s newsletter for the latest updates, tips, and insights into garden home design and installation.. Be the first to know about industry trends, expert advice, and exclusive offers.
© Copyright 2025. GARDEN HOMES DIRECT. All Rights Reserved.
Garden Homes Direct is a trading name of THE HOME OF CONSTRUCTION LIMITED, Company number: 14337288
Newsletter
Subscribe to GARDEN HOMES DIRECT’s newsletter for the latest updates, tips, and insights into garden home design and installations. Be the first to know about industry trends, expert advice, and exclusive offers.
© Copyright 2025. GARDEN HOMES DIRECT.
All Rights Reserved.
Garden Homes Direct is a trading name of THE HOME OF CONSTRUCTION LIMITED, Company number: 14337288